Sharia Services With A Level Of Patient Satisfaction In Hospitals: Literature Review
Main Article Content
Abstract
Satisfaction is an expression of someone's pleasure from the results of a comparison between perceptions or products that are perceived as expected. Satisfied patients will tend to reuse hospital services and patients will leave the hospital if they feel dissatisfied. Sharia services in the field of nursing are services provided by nurses based on quran and hadith that can improve patient satisfaction at the hospital. The aim of this paper is to identify how the relationship of sharia services in the field of nursing with the level of patient satisfaction and identify the patient's knowledge of sharia services to take the decision to get care at the hospital. The method used is the review literature from pubmed. scientdirect.google scholar.Portal Garuda. Articles with English and Indonesian with restrictions on publishing articles from 2010-2019. There is a significant relationship between sharia services and the level of patient satisfaction at the hospital. The better the sharia service provided, the more patient satisfaction will be. It is hoped that there will be more discussion and study between the Islamic Hospital and the Government Hospital so that the form of sharia services can be applied in all hospitals throughout Indonesia.
Downloads
Download data is not yet available.
Article Details
How to Cite
RIZQON, Muhamad Syofwan; SULISNO, Madya; SURYAWATI, Chriswardani.
Sharia Services With A Level Of Patient Satisfaction In Hospitals: Literature Review.
Jurnal Keperawatan Respati Yogyakarta, [S.l.], v. 7, n. 1, p. 27-31, jan. 2020.
ISSN 2541-2728.
Available at: <https://nursingjurnal.respati.ac.id/index.php/JKRY/article/view/529>. Date accessed: 26 sep. 2024.
doi: http://dx.doi.org/10.35842/jkry.v7i1.529.
Keywords
Sharia services in Hospital; Patient satisfaction; Review literature
Section
Management in Nursing
Authors who publish with Jurnal Keperawatan Respati Yogyakarta agree to the following terms:
- Authors retain copyright and grant Jurnal Keperawatan Respati Yogyakarta right of first publication with the work simultaneously licensed under a Creative Commons Attribution License CC-BY that allows others to remix, adapt, build upon the work with an acknowledgment of the work's authorship and initial publication and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
Abstract viewed = 0 times
PDF downloaded = 254 times
SHARIA SERVICES WITH A LEVEL OF PATIENT SATISFACTION IN HOSPITALS: LITERATURE REVIEW downloaded = 0 times